At Mirafra, we offer a professional and stimulating work environment that values integrity and a culture that draws on each others capabilities and experiences to motivate and inspire one another to give of our best as we help clients become high-performance businesses. Our Core Values have shaped the culture and defined the character of our young company, guiding how we function, behave and make decisions.
We take great care to ensure we recruit the right person for the right job. Recruiting right does not end with an offer letter. We nurture and encourage employees to drive their careers forward at Mirafra, ensuring they are working on tasks that best matches their skill sets and experience at all times.
Our employees are our greatest asset and the primary reason of our success. We recognize, reward, and celebrate their accomplishments.
We are committed to providE employees with opportunities for personal and professional growth. We encourage investment in continuing education and training, and provide multiple opportunities for professional advancement and empowerment within the company.
Our workplace is like an extended family, centered around the following values:
Trust: We emphasize integrity in every aspect of our operations. We treat our employees with respect, fairness and integrity at all times and expects the same in return. We must be scrupulously truthful with our clients, our coworkers, and ourselves in our professional and personal actions and work
Work-life balance: We encourage our employees to balance their work and personal responsibilities through various programs. We strive to provide employees with the tools and opportunities necessary to maintain a healthy, balanced lifestyle
Personal support: We seek to provide employees an environment where the company helps them exceed their own expectations. Equally, we want them to feel that they can count on the company to help them deal with personal problems that might adversely impact their work performance, health, and well-being.
We exist due to the very existence of our customers. We listen to our customer intently and understand their need and expectations in totality. We build a transparent relation with our customer by committing what we can do and ensure that we keep our commitments. We delight them in delivering more than what is expected from us.
Customer satisfaction and loyalty start with listening. Listening to customers and really understanding what they are saying, is critical to build effective solutions that meet their needs.
Integrity, honesty, credibility, and reliability are the foundation of who we are at Mirafra. Our Code of Ethics and Core Values are expectations of professional behavior that extends to all employees both in their interactions with one another and with others.
We embrace diversity of people, cultures, races, and religions. We see it as a critical advantage in our quest to become a global leader in our chosen space. We are committed to invest in multi-cultural awareness programs to enhance partnerships and help benefit our customers and employees across different geographies.